Order Cancellation
We understand that plans can change. Thus, if you wish to cancel or alter the order after it has been placed, we offer you the independence to do so, as long as the shipping is not confirmed.
Terms & Conditions
- This policy does not apply to orders that have already been shipped or are personally customized.
- Once the order has been canceled, the refund will take up to 10 business days to reflect in your account.
- Since accuracy is important to us, we reserve the right to cancel any orders from our end that contain mistakes like typos and pricing errors or those that have been flagged as potentially fraudulent even after they have been acknowledged. If your order falls into this category, we apologize in advance and accept full responsibility for these errors.
Gifts & Offers
- To receive FREE Lab Grown Emerald Stud! Simply apply code VIR20 at checkout.
- This offer is valid for orders totaling over $150.
Please note: This promotion cannot be combined with any other ongoing offers.
Kindly note that all these terms & conditions are subject to change. Thus, we’d appreciate it if you stay updated with them beforehand or contact us in the event of any confusion.